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PowerDMS is a versatile platform that has proven to be invaluable for various organizations in managing policies, procedures, training, …
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What is PowerDMS by NEOGOV?
PowerDMS by NEOGOV is a software platform designed to recruit, train, equip, and protect employees across their careers, used for policy management, community engagement, and staff scheduling.
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What is PowerDMS by NEOGOV?
PowerDMS by NEOGOV is a software platform designed to recruit, train, equip, and protect employees across their careers, used for policy management, community engagement, and staff scheduling.
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What is PowerDMS by NEOGOV?
PowerDMS by NEOGOV is a software platform designed to recruit, train, equip, and protect employees across their careers, used for policy management, community engagement, and staff scheduling.
The PowerDMS platform includes the following solutions:
The PowerDMS platform includes the following solutions:
- PowerPolicy - A cloud-based repository to manage policies and procedures across their entire lifecycle used to develop, review, approve, distribute, and track every policy with confidence, knowing that only one published version exists.
- PowerStandards - Accreditation software that streamlines the management of policies and compliance documentation. PowerDMS works with 60+ accrediting bodies to publish their standards manuals on PowerStandards.
- PowerEngage (formerly CueHit) - A citizen engagement software and feedback solution for law enforcement, emergency communications, fire, and EMS. Keeps citizens informed and measures satisfaction to boost morale with an automated solution.
- PowerTime (formerly PlanIt Schedule) - a personnel scheduling software for law enforcement, emergency communications, fire, and EMS. It keeps responders informed, reduces time spent scheduling, and helps users maintain proper staffing levels.
- PowerFTO (formerly Agency360) - Manages, tracks, and measures on-the-job training for law enforcement, emergency communications, EMS, and corrections, to ensure employees have everything they need to be successful in any new role throughout an agency.
- PowerLine - Includes a nationwide network of peer volunteers so responders can connect with someone who shares challenges. It can be used to support a team’s wellbeing and enhance a department’s wellness program with an anonymous mobile app designed specifically for first responders.
PowerDMS by NEOGOV Features
- Supported: Policy Management
- Supported: Training Management
- Supported: Accreditation Management
- Supported: Approval Process Control
- Supported: Audit Trails
- Supported: Policy Library
- Supported: Policy Training
- Supported: Content search and retrieval
- Supported: Workflow Management
- Supported: Attestation
- Supported: Policy Creation
- Supported: Policy Metadata Management
- Supported: Reporting/Analytics
- Supported: Version Control
- Supported: Document Control
- Supported: Content publish & creation
- Supported: Automated workflows
- Supported: Mobile support
PowerDMS by NEOGOV Video
PowerDMS for Policy Management
PowerDMS by NEOGOV Competitors
- SAI360
- Navex Global
- Lexipol
PowerDMS by NEOGOV Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
Frequently Asked Questions
PowerDMS by NEOGOV is a software platform designed to recruit, train, equip, and protect employees across their careers, used for policy management, community engagement, and staff scheduling.
SAI360 are common alternatives for PowerDMS by NEOGOV.
Reviewers rate Implementation Rating highest, with a score of 9.1.
The most common users of PowerDMS by NEOGOV are from Mid-sized Companies (51-1,000 employees).
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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PowerDMS is a versatile platform that has proven to be invaluable for various organizations in managing policies, procedures, training, and accreditation activities. Users, including police departments, healthcare facilities, retail stores, and emergency services agencies, have praised the software for its efficiency and convenience. One of the key use cases of PowerDMS is improving internal communication and simplifying workflows. With the ability to review policies and procedures electronically, make edits, send them for approval, and distribute them to staff by assigning documents, PowerDMS streamlines the process of policy management.
Another important use case of PowerDMS is ensuring compliance with accreditation requirements. The software helps organizations track document signatures, attendance records, and test scores for trainings, making it easier to demonstrate compliance with accreditation bodies. It also simplifies the accreditation process by highlighting sections of policies that meet criteria and providing real-time updates of documents to ensure accurate compliance assessment. Additionally, PowerDMS serves as a centralized database for all agency-related documents, training materials, surveys, and accreditation processes. This allows for efficient tracking of approval activities and user signatures.
PowerDMS is also highly regarded for its document management capabilities. Users appreciate how the software enables easy creation, editing, and sharing of policies and procedures manuals. It provides a searchable database of policies and resources, making it simple to locate necessary information. Moreover, PowerDMS acts as a one-stop shop for storing policies, procedures, training videos, annual tests, newsletters, certifications, and other forms of communication. By centralizing these documents and eliminating the need for multiple sites or physical copies, PowerDMS reduces the risk of errors and saves time.
Besides its effectiveness in policy management and accreditation support, PowerDMS plays a crucial role in training employees. The software facilitates remote web-based training and tracks training requests, courses, certificates to ensure employees receive necessary training on policies and critical aspects of their positions. It also aids in staff onboarding and career development by managing training, credentials, and personnel files. PowerDMS provides accountability by tracking employee signatures, ensuring all necessary documents, training materials, and communications are received and signed for.
Overall, PowerDMS has proven to be a valuable tool for organizations across various industries. From improving internal communication and simplifying workflows to enhancing compliance with accreditation requirements and centralizing document management, the software offers a wide range of use cases that help streamline operations and boost efficiency.
Comprehensive Solution: Users appreciate the comprehensive solution provided by PowerDMS for managing policies and procedures. Many reviewers have stated that it eliminates the need for uploading policies twice in different systems, streamlining document management processes.
Time Limit Feature: The time limit feature in PowerDMS is highly valued by users. Several reviewers have mentioned that it ensures employees read important policies and procedures before signing them, providing reassurance that documents are not being signed without proper review.
Customer Support: Users praise the customer support provided by PowerDMS. Many reviewers have highlighted the availability of consultants through one-on-one webinars, email, and web-chat options. They also appreciate the quick response time and helpfulness of the support team, describing them as friendly, patient, and going above and beyond to resolve issues.
Confusing User Interface: Many users have expressed frustration with PowerDMS's user interface, finding it confusing and difficult to navigate. Some reviewers without an administrative background have stated that the workflow process is not intuitive and requires more explanation.
Clunky Highlighting Process: Several users have mentioned that the highlighting process in the Standards module of PowerDMS is clunky and needs improvement. This has caused difficulties for users when trying to highlight specific sections of documents.
Confusing Permissions Process: The permissions process for standards viewing and proof uploading in PowerDMS can be confusing for users. Some reviewers have found it difficult to understand how to set permissions correctly, leading to confusion and potential access issues.
Users commonly recommend the following:
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Taking advantage of the online tutorials, support, and webinars: Users suggest making use of the various resources available to enhance their understanding and proficiency in using PowerDMS. They recommend accessing online tutorials, seeking support when needed, and participating in webinars to fully utilize the features of the software.
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Keeping protected information off of PowerDMS: To ensure security and privacy, users advise being cautious about what information is stored on PowerDMS. They suggest considering ways to keep sensitive or protected data off the platform to minimize potential risks.
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Becoming an active participant in the PowerDMS Success Community: Users highly recommend engaging with the PowerDMS Success Community, a platform that provides additional support and guidance to users. They advise actively participating in discussions, sharing experiences, and learning from others within the community. Additionally, users suggest watching all available support videos to gain further insights into PowerDMS functionality.
Overall, reviewers commend PowerDMS for its flexibility and ease-of-use in organizing documents and providing training. The software's superior support after the sale is highlighted as a distinguishing feature compared to other products. Users highly recommend PowerDMS for managing policies, accreditation, and training needs, emphasizing its ability to track policies and employee actions with accountability. It is particularly recommended for organizations still relying on manual systems for organizing accreditation files. PowerDMS is praised for solving paperwork-related challenges and enabling easy distribution of information to employees. Lastly, users appreciate that PowerDMS continuously improves based on customer feedback and highlight its accessibility from anywhere as a valuable benefit.
Attribute Ratings
Reviews
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April 21, 2022
A Great Document Management System!
We use PowerDMS to manage our departmental forms and policies and other reference documents used by the agency. Our Accreditation Team also uses the software to manage all aspects of our accreditation program compliance. All employees use PowerDMS to automate training requests and many other intra-departmental communications via the PowerDMS approval workflow feature.
- Fully automated policy management system.
- Serves as a central repository for our departmental forms and other frequently used documents.
- Created a paperless accreditation management system.
- Great customer service and support staff!
- Bulk uploading and archiving of documents would be helpful.
- Individualized emails notifying users of specific tasks.
April 21, 2022
Saving Trees One Policy at a Time
PowerDMS is used by UCF Student Health Services as it is an accredited entity with AAAHC (PDMS supports). ALL SHS policies/procedures are managed in PDMS as well as the majority of employee training. SHS uses PDMS to manage the assessment for AAAHC's review. The last review was in October 2021.
- Creating and managing department required training (HIPAA, OSHA, etc).
- Organizing and managing policy documents.
- Streamlines communication between staff and policy review.
- Provides easy access to all documents (including policies, reporting forms, training reports, etc).
- When running a report for a course/test, there is not an option for selecting only those persons who have not started the course. It can filter for those who have completed (whether passed or failed) and those who are pending completion, but, I have not found a way to filter those who were assigned the course/test yet haven't even attempted to start, let alone open, the request.
November 04, 2021
Power DMS is an excellent tool to house all language and training for a police department.
Score 10 out of 10
Vetted Review
Verified User
At NPD we used Power DMS to house all of our language for the department. Also, we use it for training and CALEA Accreditation.
- Customer Service
- Ease of use
- Training
- More training for beginning users/administrators
- More ideas for use
Score 10 out of 10
Vetted Review
Verified User
A police department runs on communication, and inevitably, paperwork. Adrian Police Department is leveraging PowerDMS to improve internal communication and simply workflows, document distribution, training, public access to records, policy management, and accreditation assessment. Currently, we are the only Department in our City using PowerDMS. The other Departments within the City use another product, that lacked functionality for police use. All employees and police reserve officers have access to PowerDMS, via a web-based application and smartphone app. This gives 24/7, world-wide access to all forms, schedules, and training, requiring only a web-enable device. We are also able to complete our accreditation compliance assessment within the application, using proofs that are real documents, updated in real time. In short, all business functions of the police department rely on PowerDMS, while all law enforcement functions are air-locked in a separate records management system.
- Policy management- [Users] sign for, and can take [tests] to prove understanding of policy right in the application. As [the] policy is updated, old versions are retained, so that we not only know what a policy contains, we can track changes and provide information on what a policy was at any given time in the past.
- Training- Users receive notifications when training is due and are guided to complete the training. If the training requires recertification, PowerDMS can be configured to alert the user that re-training is needed, without a supervisor needing to keep track. All documents used in training, including presentations and videos, can be contained in the PowerDMS course, so we can prove not only that an employee was trained, but exactly what curriculum was use din any given training.
- Accreditation Assessment- [Our] accreditation standards manual is uploaded directly into PowerDMS. Proofs are accomplished using the actual policy and procedure, as well as the documents created during the workday. There is absolutely no duplication of effort.
- Communications accountability- Email [can] be read and forgotten. With PowerDMS, a document can be distributed for user signatures, insuring that the user took affirmative action to read and understand the document.
- Due to the immense capability of this product, learning the product can be daunting.
- As with any new system, learning the "language" of PowerDMS is essential. Sometimes they don't call things the same thing you do.
- Good software services are never cheap, and neither is PowerDMS.
November 10, 2020
Effective Policy Management
My organization utilizes PowerDMS to manage different documents in the organization. The primary use is to manage our department policies. Staff members are able to access/review/sign off on policies in the program, and PowerDMS provides reporting tools for management to track these actions. PowerDMS is also used to provide the same policies to members of our community through the public-facing documents module as an add-on to the software. We also utilize PowerDMS to manage other documents, including but not limited to training bulletins, memos, forms, user guides, and releases.
- Sign-off procedures for policies
- Tracking training
- Managing accreditation documents
- It would be nice to be able to better redact documents in the public-facing add-on
- I would like to see additional features in the mobile version of the software.
July 28, 2020
PowerDMS for the win!
Score 10 out of 10
Vetted Review
Verified User
PowerDMS houses all of our policies, forms and training. Before PowerDMS we had policies on 3 different sites, now they are on one easy to search and use site. We would run into problems of policies not be updated in all spots, so now that they are in one location, updating is no longer messy and it removes room for error.
- Support desk is fantastic!
- Organization
- Listening to requests of customers
- All Staff are helpful
- Course/certificate can get confusing
- Large focus on police work
July 24, 2020
PowerDMS Review
Our agency has used PowerDMS for about 8 years as Accreditation software, but we recently obtained the rights for the Training and Policy manuals. PowerDMS helps with accountability and accessibility.
- The mobile app is great for the things that it has available.
- I love that PowerDMS is very responsive to customer feedback. We have representatives from PowerDMS at all of our conferences and they will sit down with you to troubleshoot issues and take feedback for usability improvements.
- The online training is wonderful. They have PowerDMS University, which has in-depth videos to teach users how to use the product.
- The PowerDMS app is great, but it doesn't have Assessments available. I use PowerDMS mostly for Assessments, so it would be great for when I am away from my desk.
- Documents uploaded to PowerDMS aren't searchable by using CTRL + F. The mobile app will allow you to search the document, though.
- In Assessments, it would be useful to be able to select multiple items to delete or move. If I wanted to delete or move more than one attachment, I have to do each one individually. It would be nice to be able to use CTRL or SHIFT to be able to select multiple items.
- Highlights (in Assessments) should be more of a "highlighter" selector, instead of a rectangle. It is nice to be able to select certain sentences or words in a paragraph instead of having to "highlight" a large rectangle of text.
- In Assessments, Proofs of Compliance should have a boxes available to attach documents. (Like the Bullets and Required References currently have boxes to link items.)
- In Assessments, it would be nice to add a page to an uploaded file. If I had my proof uploaded for Year 1, I would like to be able to add the Year 2 proof to the existing file. Currently, I bind the files in Adobe, upload the new file, and delete the old file.
July 20, 2020
High Recommended Document Management System and More
Score 10 out of 10
Vetted Review
Verified User
We implemented PowerDMS in 2015 to manage our policy and our CALEA Accreditation. The entire department uses PowerDMS for our agencies Policy and Forms Library, Internal Training Course, and Career Development. As the Accreditation Manager, I utilize the software to manage our policy development, distribution, and tracking and document management and facilitation of our accreditation assessment.
- Document management: paperless organization and distribution method
- Paperless tracking
- Training module is a seamless product to streamline internal training needs
- The Developer and Product Innovators are very open to idea to streamline functionality
July 17, 2020
PowerDMS never disappoints!!!
Score 10 out of 10
Vetted Review
Verified User
Our department uses both sides of PowerDMS (training and compliance). We use it for CALEA compliance and we also use it to send out all of our policy changes and updates. In addition, we use PowerDMS to distribute training to reduce the number of hours officers have to be off the street for training and we track training certificates from both internal and external training.
- PowerDMS provides the user learning tools that make mastering the programs easier.
- PowerDMS has amazing employees that no matter what problem you are having they help come up with solutions.
- PowerDMS listens to their customers and their needs and is constantly making their product better and implementing many of the suggestions from their customers.
- The use and implementation of advanced workflows is difficult to follow even after watching the videos or attending training.
July 16, 2020
Essential program for law enforcement
Score 9 out of 10
Vetted Review
Verified User
We rely on Power DMS for many things. We store our policy files through DMS, giving employees an easy method to search and study policy. We also publish new policies and policy changes through the system. Power DMS allows them to sign off on new policies both on the website and mobile app versions. They can review policy changes side by side with older policies to see what has changed.
We utilize the program for CALEA accreditation purposes as well. We are able to store proofs as they relate to our standards. We can grant access to assessors so they can view our proofs remotely.
We also utilize Power DMS for training purposes. We store training records and certificates through the program. We can publish training courses and have employees sign up for courses through Power DMS. Employees can also submit training requests to their supervisors and up the chain of command. Through training requests, they are able to provide documentation on travel/training costs.
We are also looking at using Power DMS to track equipment and uniforms issued to our employees.
We utilize the program for CALEA accreditation purposes as well. We are able to store proofs as they relate to our standards. We can grant access to assessors so they can view our proofs remotely.
We also utilize Power DMS for training purposes. We store training records and certificates through the program. We can publish training courses and have employees sign up for courses through Power DMS. Employees can also submit training requests to their supervisors and up the chain of command. Through training requests, they are able to provide documentation on travel/training costs.
We are also looking at using Power DMS to track equipment and uniforms issued to our employees.
- Policy storage and management
- Storage and access to training files
- Training requests
- Workflows
- Mobile application - training improvements (allow users to submit training requests)
- Mobile application - side by side view of draft and old policies
- Sometimes the application causes headaches through window expansions
July 15, 2020
PowerDMS in Law Enforcement
Score 10 out of 10
Vetted Review
Verified User
PowerDMS provides the user with a 'one-stop' database for all agency-related documents, training, surveys, and accreditation-related processes
PowerDMS is used by the agency for both accreditation purposes, assessment management, and as a document resource center. All policies and procedures are created in PowerDMS which provides a real-time tracking of the approval related activities. Once the document is approved, we track user review and signature for the document. Additionally, we use PowerDMS to provide remote web-based training to staff by incorporating video, PowerPoint presentations, policies, and other documents. The Training module is used to track all training requests, courses, and certificates.
PowerDMS is used by the agency for both accreditation purposes, assessment management, and as a document resource center. All policies and procedures are created in PowerDMS which provides a real-time tracking of the approval related activities. Once the document is approved, we track user review and signature for the document. Additionally, we use PowerDMS to provide remote web-based training to staff by incorporating video, PowerPoint presentations, policies, and other documents. The Training module is used to track all training requests, courses, and certificates.
- PowerDMS provides management with a real-time tracking of policy reviews, approvals, and signatures. This is a great benefit for risk management.
- PowerDMS allows users to incorporate remote, web-based training in a variety of formats including, but not limited to, video, PowerPoint, miscellaneous documents, interactive activities, and tests.
- PowerDMS provides a very robust search engine that is very user-friendly.
- PowerDMS has a mobile application that is available, however, at this time functionality is limited. That being said, the developers are very active in communicating with their customers and are constantly looking to improve all of their services.
Score 10 out of 10
Vetted Review
Verified User
We utilize PowerDMS for our accreditation, training, policy review, continuing education hours, tracking training attended, and certification tracking
- customer service....they listen to their customers and dont just listen but they then act on what the customers say, if you need something there are many ways to reach out to them and all of them are very efficient with a turnaround time of about an hour
- education.....they provide many opportunities to learn about what all of the features of PowerDMS and what they can do for you
- they provide many different functions within their system so that it benefits many different departments within a business
- I would like to be able to customize things a little bit more
July 15, 2020
Efficiency at its finest!
Score 8 out of 10
Vetted Review
Verified User
PowerDMS is being used by all members of our police department. It is efficient in distributing policies and memos. It also helps our department go green by saving on so much paper. It's easy to use, easy to track documents and changes, and nice to have everything in one place with quick access.
- Able to see changes easily to documents
- Able to confirm user has seen and read a document by obtaining signatures
- No "next" button when reading messages
- Unable to edit a document once added to an assessment
- Not fully personalized, but still manageable
December 12, 2019
PowerDMS makes accreditation easier.
Our agency uses Power DMS for three different assessments. Employees are able to add proofs, send notifications, look at progress reports, and many other tasks without having to keep several files on hand.
- One of the best programs to create, share, test, and conduct training on policies and critical information.
- Reduces risks and maintains records and access to records which enables staff to access the most recent documents from anywhere and at any time.
- It would be nice to be able to upload larger files, such as videos. Currently the capacity is 100 megabytes.
October 14, 2019
Just what we needed!
Score 10 out of 10
Vetted Review
Verified User
PowerDMS is used by every employee in our department. Our general orders, standard operating procedures, employee notifications, employee benefit memos, and department information is all kept in PowerDMS. You are able to sign-off on written procedures and documents, while they are there for future reference.
So much easier to update and make corrections or changes in GO or SOP.
So much easier to update and make corrections or changes in GO or SOP.
- The ability to have employees sign off on documented procedures or GO. If you just want the information to be available, you do not have to have them sign off.
- Very quick and easy search of all documents. If the word is mentioned in a document, it is in the search.
- The tracking of certificates is great. It keeps up with dates of expiration and notifies the individual.
- We have administered the test to employees, which can be multiple-choice, true/false or written response.
- For our purposes, I think we are able to use to its full extent.
September 30, 2019
Prime Accreditation Management Software
We use PowerDMS for our CALEA accreditation. Currently, the accreditation manager and the accreditation team within the Staff Services, Planning, and Communication Section are the main users for this system, even though we have licenses for 100 employees. The system allows the agency to document and highlight proofs of compliance to maintain its national accreditation.
- PowerDMS has outstanding customer service. The success community, webinars, training information sheets, and customer service representatives are top of exceptional quality.
- The system is fairly easy to navigate and intuitive. There are not a whole lot of complex codes to do what is needed.
- The ability to update forms and documents while maintaining copies of what was changed is helpful when determining when and what changes have been made in regards to agency accreditation compliance.
- One of the biggest issues associated with using PowerDMS is that its security allows for certain roles. However, it is sometimes confusing to determine which role you are viewing.
- In setting up roles a person has to be set up using multiple roles and know how to navigate from one role to another to view documents and assign tasks.
- The ability to highlight small sections in PDF'S would be nice. The system allows the highlights in HTML to be word by word but in PDF'S you sometimes have to highlight more than you want because of the way the system drags the highlights.
We use PowerDMS throughout our entire agency. We use it for all of our policies and procedures, as well as for sharing information (memos, directives, bulletins, etc) with all of our members. We also use it for record keeping of our training records. And, we use it for accreditation in our agency.
- Accountability - disseminate information and account for everyone that has received it.
- Training - tracking all of our training, certificates, and related information.
- Organization - groups, assignments, and folders keep all of our documents organized and easy to search for.
- Mobile - mobile app allows for quick and easy access to all of our documents in a mobile environment.
- Needs a little more flexibility in accounting for varying training time.
- Needs the ability to store multiple pages (documents) in the certificates.
September 07, 2018
Useful and practical
Score 10 out of 10
Vetted Review
Verified User
The software helps to organize and efficiently disseminate documents, policies, memos, training, and surveys to our employees. Being able to run reports and track who has done what has been a great help. We save a significant amount of time building our accreditation files in the program as compared to building them in hard copy.
- The ease of use makes this a highly powerful tool that is only limited by your creativity in how to use it.
- I love that the staff take you through every step of the way, and not just sell it to you and dump it on you.
- Ease of use, efficiency, cloud based, good customer service, a lot of flexibility for personal style.
- Some of the features should be quicker to come. While I work for a rather small municipality, I've seen some items that would make PDMS much more efficient (from my perspective) and I would like to see them implemented.
- I have nothing that I could say I dislike.
- Really, the only thing I don't like is, I wish it was smarter, and you just need to confirm your up loads, and not highlight everything.
August 23, 2018
Worth it!
Score 10 out of 10
Vetted Review
Verified User
Our agency utilizes the full package of PowerDMS! From documents and policy management, to training and accreditation. Every employee uses the program! It cuts down on the paper filing of training records like in the past.
- Training management
- Document management
- Creation of certificates within the software.
- Most of my complaints or suggestions are regarding the iPhone app. I wish there were more administrative functions on the app, such as approving workflows from training requests or document approvals, along with managing user profiles such as password resets.
August 13, 2018
Why you should consider PowerDMS
My organization utilized PowerDMS to manage assessment for our member agencies. The ability to conduct these assessments remotley saves time and money.
- First and foremost their customer service is exceptional. Always very helpful and responsive.
- They provide great training on the use of the various components of their software.
- They are responsive to their customers needs.
- It would be great if we could print a complete standards manual rather than printing each standard separately.
May 18, 2018
Awesome product
Score 10 out of 10
Vetted Review
Verified User
We use PowerDMS to manage our accreditation process as well and organize and disseminate documents and information to the police department.
- They provide exceptional customer service and support
- They continually strive to listen to their users' wants, needs and concerns
- The product is always evolving and improving, often based on customer requests and suggestions
- I would love to see more dynamic forms available
- The training and class modules can be a little cumbersome to manage
May 18, 2018
Love Power DMS
Score 10 out of 10
Vetted Review
Verified User
Currently, PowerDMS is used as a document management system that houses all of our policies and general orders. The entire organization uses the system from the top down and it has been very useful in keeping all employees on the same page. Every employee not only has access to the desktop version of PDMS but they also use the mobile app for many reasons. The mobile app allows supervisors to search certain General Orders in the field to ensure adherence and quality of service to our community.
- PDMS is extremely user-friendly from both the administrator aspect and the user.
- The workflow process is awesome and easy to set up.
- PDMS's support team is barred none. We've never had issues with reaching out to find a simple solution to our challenges.
- I would love to see the interface with other RMS so that certain jobs wouldn't be so redundant for HR.
- I don't have any other issues
- I don't have any other issues.
January 30, 2018
PowerDMS is excellent
Score 10 out of 10
Vetted Review
Verified User
We use PowerDMS for accreditation. It is a great tool that has eliminated the use of paper proofs. Using the program daily, I believe it is user-friendly and their customer service is excellent!
- Easy to use
- User-friendly
- Easier ways to upload
January 12, 2018
PowerDMS, the Gold Standard of Programs
Score 10 out of 10
Vetted Review
Verified User
PowerDMS is being used in a few different ways in our agency. First, it is used as a keeper of all our agencies policy and also allows our department to seamlessly distribute and track a revised or new version of a policy department-wide. Our agency also uses PowerDMS to for its training module, which allows our department to push out mandated training in different formats to all of our members. The training module also allows us to track employee progress with tests so we can demonstrate that our members are learning the content.PowerDMS is used by everybody in the agency.
The problem PowerDMS addressed was we have members in two different stations and members sent to detached units and trying to make sure those members received revised/new policy or training was a hassle and people could slip through the cracks.
The problem PowerDMS addressed was we have members in two different stations and members sent to detached units and trying to make sure those members received revised/new policy or training was a hassle and people could slip through the cracks.
- Ease of use from the Manager to the End-User
- Customer Service is out standing.
- Easily accessible, anywhere you can get on the internet you can use PowerDMS
- The Standards Module could use some improvements, by allowing information from the other modules(other than policy) to easily be added to the files.
- The Training Module to easily have Access Data be dumped into PowerDMS.
January 12, 2018
I've got the power!
PowerDMS is used by our entire organization to manage policy and forms, provide online training, and manage accreditation assessments. It allows us to have the most up to date documents available to all personnel, accessible on the cloud from anywhere. It significantly reduces the work involved in managing our law enforcement accreditation project.
- The company is very open to user feedback to make their product work better for those who use it. Through usability sessions, the company seeks customer feedback and actually implements our suggestions.
- The software is very user friendly and intuitive to use
- The search feature has been improved significantly in the past year and makes finding what you're looking for very easy.
- I'd like to see enhancements in the training module. Particularly, the test feature could allow for a larger variety of types of questions.
- The expansion of the menus/tabs when you pass the mouse over them without clicking can be cumbersome. I often move the mouse over something and do not want the search bar, etc expanding.